Returns & Exchanges
Return and Exchange Policy
We want you to love what you wear. If you’re not completely satisfied with your purchase, we’re here to help!
Returns
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Eligibility: Items must be returned within [15/30] days of delivery.
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Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
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Non-returnable items: The following cannot be returned:
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Final sale items
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Undergarments (for hygiene reasons)
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Customized or personalized products
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Exchanges
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We accept exchanges for a different size or color of the same item, subject to availability.
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To initiate an exchange, follow the same steps as a return and select “Exchange” as the reason.
How to Return or Exchange
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Go to our Returns Portal at [insert website link].
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Enter your order number and email to start your request.
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Choose the item(s) you want to return or exchange and follow the steps provided.
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Print the prepaid shipping label we send you and drop the package at your nearest courier service.
Refunds
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Refunds are processed within [5–10 business days] after we receive and inspect your return.
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Refunds will be issued to your original payment method.
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Shipping fees are non-refundable unless the item is faulty or incorrect.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact our customer service at [insert email] within [48 hours] of delivery. We’ll resolve it as quickly as possible.